Need to contact us?

The best way to contact us for product enquiries, technical website issues or returns is by email.

Email: (9am - 5pm Monday to Friday, excluding bank holidays)

For delivery queries:

Our products are distributed by HarperCollins.

Please call 0844 375 7975 if you have a delivery query.

9am - 5pm Monday to Friday, excluding bank holidays. Call prices vary so please check with your operator. This is not a premium rate number.

Please note, the contact details above are for the online AA Shop only. If you would like to contact another area of the AA please see below.

Click here for information about the AA Shop at the Eurotunnel terminal in Folkestone.

For AA Breakdown Cover, please call 0843 316 4444.

For AA Driving School gift vouchers, please call 0800 607080 and select option 2.

For International Driving Permits or International Motoring Advice, please call 0870 600 0371 and select option 5, then option 2 or click here for more information.

For AA Vehicle Inspections, please call 0800 056 8040 or click here for more information.

Still can't find the number you're looking for? Click here for other AA phone numbers and departments.

Contact the AA Shop by post:

Write to us at: team

Fanum House: 8th Floor

Basing View



RG21 4EA


If you have a consumer dispute that we are unable to resolve relating to goods sold online at the AA Shop, you can also contact the European Commission Online Dispute Resolution website.

AA Shop departments