Need to contact us?

The best way to contact us for product enquiries, technical website issues or returns is by email.

Email: shop@theAA.com (9am - 5pm Monday to Friday, excluding bank holidays)

For delivery queries:

Our products are distributed by HarperCollins.

Please call 0844 375 7975 if you have a delivery query.

9am - 5pm Monday to Friday, excluding bank holidays. Call prices vary so please check with your operator. This is not a premium rate number.

Or contact us by post:

AA Shop Online Team

Fanum House: 8th Floor

Basing View

Basingstoke

Hampshire

RG21 4EA

The contact details above are only for our online shop. If you would like to contact another area of the AA please click here

If you have a consumer dispute that we are unable to resolve relating to goods sold online at the AA Shop, you can also contact the European Commission Online Dispute Resolution website.